Returns & Exchanges
At GENEVE 1989, we strive for perfection in every garment; however, if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn items in their original packaging. Our goal is to ensure your shopping experience remains as sophisticated as our collections.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original GENEVE 1989 box, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship with Ease
Affix the prepaid shipping label provided in your portal to the exterior of the package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.